Authentik's Refund Policy

Refund Policy

 

Last updated: January 28 2026

 

 

Purchases made directly from Authentik

 

If you purchase a service or course directly from Authentik, the following applies:

 

Before the course/service starts:

 

• You may request a refund of 90% of the purchase price, less expenses.

• We reserve the right to keep 10% as an administrative fee, plus expenses.

 

After the course or service starts:

 

• We reserve the right to decline refunds.
   

“Course starts” means the date you receive course access or the official start date listed on the course page (whichever comes first).

 

 

Purchases made on third-party sites

 

If you purchased Authentik content through a third-party website or platform, your refund is governed by that platform’s refund policy and process. We are not responsible for issuing refunds for Authentik content purchased on third-party sites.

 

 

How to request a refund

 

Email us at contact@authentikconsulting.ca with:

 

• purchaser name

• email used at checkout

• course name

• date of purchase

 

We’ll confirm eligibility and process approved refunds to the original payment method.